Refund
Policy.
A clear 30-day refund process for every eligible THMS programme purchase.
30-day refund period
You may request a full refund within 30 calendar days of the original purchase date if you decide the programme is not right for you. This policy applies to eligible THMS courses, workshops and training programme purchases made through thms.in.
How to request a refund
Email hello@thms.in with your full name, the email address used for purchase, programme name, payment date and PhonePe transaction or order reference. We may ask for information needed to locate and verify the payment. You may also contact PhonePe support for help with the payment transaction.
Processing
Once approved, THMS will initiate the refund to the original payment method through PhonePe. Bank and payment-network processing times vary; funds typically appear within 5–10 business days after initiation. Any delay after initiation is controlled by the relevant bank or payment provider.
Duplicate and failed payments
If you are charged more than once for the same order, or money is debited for a payment that is not confirmed, contact us with the transaction reference. We will verify the payment status with PhonePe and arrange a refund where appropriate.
Cancellations and statutory rights
A refund ends access to the refunded programme and its materials. Nothing in this policy limits any refund, cancellation or consumer right that applies under law. THMS may also issue refunds outside this policy where required by law or agreed in writing.
Effective 26 September 2026.
To request a refund, write to hello@thms.in or call +91 935535 8008.